Privacy Policy

This forms part of our overall terms and conditions of business. Our Privacy Policy is repeated below:

RETENTION OF PERSONAL INFORMATION

We will keep all customer details until their order has been filled and delivered in case they need extra items. We will not ask for any information which is not necessary for taking an order from customers, obtaining payment from them, delivering a purchase to them or communicating with them in a format which is acceptable to them (i.e. land-line telephone, mobile telephone, e mail, postal address).

After an order has been filled and delivered to a customer’s satisfaction, We would like to keep them informed of any future developments in the company which may be of interest to them or of any future offers. If a customer wishes to opt out of this service they should let us know by post or Email. Customers may opt out of this service at any time without giving a reason. We will ensure deletion of all personal information they have given us from our records except any communication relating to an order yet to be completed or any complaint.

Other than to process an order we will never retain any customer’s bank details.

We will NEVER pass customer details on or sell them to any other person, company or institution.

We will ensure that any personal details we may use or retain are kept secure in whatever format we hold them.

If a customer has purchased a bespoke card(s) or print(s) from us, we may ask them if we can use such images from their order to help others looking for inspiration. There is no obligation to agree to this on the customer’s part. If the image contains any person(s), who is/are still living or item or property which can be identified as being owned by any person still living or company still trading, we will never use these unless the customer/client is/are prepared to agree to it by signing a “model release” (for persons) or “property release” (for property) form which we can supply. The customer/client may revoke this consent at any time without giving a reason. There is no obligation to agree to this on their part.

I may ask a customer or client for permission to use an image(s) we have produced for them to advertise my products and services on my websites or in any other form we use. We will never sell such images to anyone else and will ensure that it is used in such a manner as to make it impracticably for any other person or company to reproduce it (i.e. low resolution imaging or by watermarking an image). You may revoke this consent at any time without giving a reason. There is no obligation to agree to this on a customer/clients part.